2. Research

A series of retrospective, reflective open interviews with insiders and outsiders, to listen to diverse perspectives. The interviewing process itself develops the skill for reflective conversations and the benefits than can provide for the organization.

Qualitative, participative research methods are applied, like Naturalistic Inquiry. Documents, observations, photos and artefacts are gathered. Participation of people of the organization in designing and performing the project is an important condition for success.